by ManuelPhoenix | Aug 21, 2020 | Clients, Telecom
Building a good customer experience has never been more important than it is today. The importance of customer service in 2020 has been highlighted by the economic, social, and health crisis that the world has been in since the beginning of the year. This situation...
by ManuelPhoenix | May 28, 2020 | Call Center, Clients, Dialer
In this post, we will tell you everything you need to know about telemarketing. If you have doubts about its effectiveness or you are not quite clear about what it is, here we will give you the answers to those questions. Perhaps you are thinking of setting up a...
by ManuelPhoenix | Mar 10, 2020 | Clients
Dear Customer, Everyone is aware of the situation that affects companies, employees, customers and suppliers at this time due to the coronavirus COVID-19. At Megacall we want to inform you, for your peace of mind, that if our team is affected by this infection and we...
by ManuelPhoenix | Jun 16, 2017 | Clients, Voip
Changes to the Law regarding Landlines CNMC (Comisión Nacional de los Mercados y la Competencia), The regulator in Spain officially notified in the BOE, on the 17th January 2017, informing Telefónica is suspending services to opertors for Preselection. These...
by ManuelPhoenix | Sep 6, 2016 | Clients
If you can make life easier for your customers, they’ll love you for it. As your business starts to accelerate, maybe it’s time for you to pause and slow down for a minute. Ask yourself one question: Are my customers happy? Not only are dissatisfied customers not...
by ManuelPhoenix | Feb 16, 2016 | Clients
YourViva has been in business on the Costa del Sol for many, many years, and they have already helped over 13,500 people to find their perfect sunshine home. YourViva is one of our best clients and opens this round of interviews. How long have you been...